1. What Are Cookies?

Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently and to provide information to website owners.

Cookies allow a website to recognise your device and store some information about your preferences or past actions. This helps us provide you with a better experience when you browse our website and allows us to improve our services.

2. How We Use Cookies

We use cookies for the following purposes:

Essential Cookies: Required for the website to function properly and cannot be switched off
Performance Cookies: Help us understand how visitors interact with our website
Functionality Cookies: Remember your preferences and choices to provide enhanced features
Targeting/Advertising Cookies: Used to deliver relevant advertisements and track campaign effectiveness

3. Types of Cookies We Use

3.1 Strictly Necessary Cookies

These cookies are essential for the website to function and cannot be switched off. They are usually set in response to actions made by you, such as setting your privacy preferences, logging in, or filling in forms.

Examples: Authentication cookies, security cookies, load balancing cookies

3.2 Performance and Analytics Cookies

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our website. They help us understand which pages are most popular and how visitors move around the site.

Examples: Google Analytics cookies, session tracking cookies

3.3 Functionality Cookies

These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third-party providers whose services we have added to our pages.

Examples: Language preference cookies, region selection cookies, user interface customisation

3.4 Targeting and Advertising Cookies

These cookies may be set through our site by our advertising partners. They may be used to build a profile of your interests and show you relevant content on other sites.

Examples: Social media tracking cookies, advertising network cookies

4. Third-Party Cookies

In addition to our own cookies, we may also use various third-party cookies to report usage statistics of the Service, deliver advertisements, and so on. These third parties may set their own cookies or similar technologies on your device.

Third-party services we use include:

Google Analytics (for website analytics)
Social media platforms (for social sharing features)
Payment processors (for secure payment processing)
Customer support tools (for live chat and support services)

5. Managing Cookies

You have the right to decide whether to accept or reject cookies. You can exercise your cookie rights by setting your preferences in your browser settings.

5.1 Browser Settings

Most web browsers allow you to control cookies through their settings preferences. However, limiting cookies may impact your ability to use certain features of our website.

How to manage cookies in popular browsers:

Chrome: Settings → Privacy and security → Cookies and other site data
Firefox: Options → Privacy & Security → Cookies and Site Data
Safari: Preferences → Privacy → Cookies and website data
Edge: Settings → Privacy, search, and services → Cookies and site permissions

5.2 Cookie Consent

When you first visit our website, you will be presented with a cookie consent banner. You can accept all cookies, reject non-essential cookies, or customise your preferences. You can change your cookie preferences at any time through your browser settings or by contacting us.

6. Cookie Duration

Cookies can be either "session" or "persistent" cookies:

Session Cookies: Temporary cookies that expire when you close your browser
Persistent Cookies: Remain on your device for a set period or until you delete them

The duration of persistent cookies varies depending on their purpose. Some may last for a few days, while others may remain for up to two years or until you manually delete them.

7. Your Rights

Under UK data protection laws, you have the right to:

Be informed about the use of cookies
Give or withdraw consent for non-essential cookies
Access information about cookies used on our website
Request deletion of cookies (through browser settings)

8. Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated policy on this page and updating the "Last updated" date.

9. Contact Us

If you have any questions about our use of cookies or this Cookie Policy, please contact us at:

Canny Carrot Ltd
Email: privacy@cannycarrot.com
Address: [Your Business Address]